PATIENT EMPOWERMENT

Introduction

Because of the high patient load in hospitals of India, optimal doctor-patient communication in overcrowded OPDs is often compromised.   Much of the time of specialist doctors is wasted in attending to the routine problems of patients.  Adopting a health promoting hospital approach can be useful in resolving this issue by enhancing patient satisfaction. Appropriate counselling and health education empowers the patients and their caregivers about self-care by building their knowledge, skills, and positive attitudes about health. This also helps the patients to adhere to the advice given to them by the doctors.


Against this background, some health education materials in text form (and some videos to be uploaded on YouTube with a link to be shared on this website) have been uploaded here on PGI website for empowering the patients for participation in their treatment through self-care. This unique endeavor is the first of its kind in India. It gives a global exposure to the efforts of faculty of PGI Chandigarh, as people from anywhere in the world can access the uploaded material, which has been successfully tested in OPDs of PGIMER, using a multi-disciplinary team work. Its production has been supported by funding by agencies like, ICMR, DBT, DST, Core Diagnostics, Unique Biotech etc for related research projects.  Readers may go through the uploaded material for their health related issues. It will help in many of their related queries. Concerned doctors / departments may be contacted for further guidance or clarification.

 

For example, in Gynecolgy OPDs after referral from main OPD, staff (counsellors / researchers) in a separate room provide counselling including behavior therapy and exercises to antenatal women or those with dysmenorrhea, urinary incontinence, uterine prolapse, menopause or infertility. Concept of healthy diet & healthy lifestyle is explained to them together with their family members. This way many of the problems of women reporting at Gynecolgy OPD can be resolved by non-medicinal interventions, e.g., appropriate behavior therapy, exercises and counselling. 

Faculty, students and staff from various departments of PGIMER and Panjab University, Chandigarh have played an active role in the compilation of these empowerment sources. These include Dr. LK Dhaliwal, Dr. Vanita Suri, Drs. Vanita Jain, Dr. Seema Chopra, Dr. Neelam Aggarwal, Dr. Shalini Gainder, Dr AK Mandal, Dr Aditi Chaudhary, Dr Rashmi Kashyap, Dr. Avinash Rana, Dr. Sukhpal Kaur, Dr. Gurpreet Singh, Dr. Purnima Kaushal, Dr. Ruchi Sharma, Dr. Neha Pankaj, Dr. Kamalpreet Kaur, Dr. Isha Bajaj, Dr. Prerna John, Dr. Rajni Amit Koli, Dr. Santosh Sharma, Dr. Pradeep Sarkar, Dr. Meenakshi Sharma, Dr. Ishwarpreet Kaur, Dr. Risha Gupta, Dr AK Sinha, , Dr Jugal Kishore, Dr. Neha Chanana, Dr. RK Kanojia &  Dr. Babita Ghai, Dr. Amudeep Singh, Dr. Sushmita Ghoshal, Dr. Alka Rani, Dr. Inusha Panigrahi, Dr. Abhik Ghosh ,Dr. Davinder Kaur, Dr. Ramandeep Kaur, Mr Bibek Adhya, Dr. SK Gupta, Dr Ashish Aggarwal, Dr. Sandhya Ghai and Ms.Manisha Nagi, Dr Sonu Goel, Dr V Lal.

 

 

 Any feedbacks on this initiative are welcome.

 

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EBecause of the high patient load in hospitals of India, optimal doctor-patient communication in overcrowded OPDs is often compromised.   Much of the time of specialist doctors is wasted in attending to the routine problemsofpatients.  Adopting a health promoting hospital approach can be useful in resolving this issue by enhancing patient satisfaction. Appropriate counselling and health education empowers the patients and their caregivers about self-care by building

their knowledge, skills, and positive attitudes about health. This also helps the patients to adhere to the advice given to them by the doctors.